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Frequently Asked Questions
Q1 Can I get some samples?
Yes, some samples are free, others may require a small fee. Please check with our sales team. Freight is collected and will be refunded upon placing an order.
Q2 Do you accept OEM for customer's brand?
Yes, OEM services are available, but a Minimum Order Quantity (MOQ) will be required.
Q3 Do you have the certification?
Yes, we hold multiple certifications including CE, ISO, TUV, and BSCI.
Q4 Do you have inspection procedures before shipping?
Yes, we conduct a 100% QC inspection before every shipment to ensure quality.
Q5 What's the delivery date?
Samples typically take 5-7 days, while bulk production takes approximately 30 days.
Q6 How about the after-sales service?
Simply inform us of any issues after receiving the products, and we will assist you in resolving them promptly.