Q1: Can I get some samples?
Yes, some samples are free, others may require a small fee. Please check with our sales team. Freight costs are collected but will be refunded once an order is placed.
Q2: Do you accept OEM for customer's brand?
Yes, OEM services are accepted. Please note that a Minimum Order Quantity (MOQ) will be required.
Q3: What certifications do you have?
We maintain high-quality standards and hold certifications including CE, ISO, TUV, and BSCI.
Q4: Is there an inspection procedure before shipping?
Yes, we conduct a strict 100% QC inspection on all products before they are dispatched.
Q5: What is the typical delivery date?
Samples usually take 5-7 days, while full-scale production typically requires around 30 days.
Q6: How is your after-sales service?
If you encounter any issues after receiving the products, simply inform us and we will assist you in resolving them promptly.