?
Frequently Asked Questions
Can I get some samples?
Yes, some samples are free, others maybe need a little fee, please check with our sales. But the freight would be collected and we will pay back if you place order.
Do you accept OEM for customer's brand?
Yes, OEM customization is highly welcomed, but a Minimum Order Quantity (MOQ) will be required.
Do you have the certification?
Yes, we hold various certifications including CE, ISO, TUV, and BSCI to ensure product quality and safety standards.
Do you have inspection procedure before shipping?
Yes, we perform a strict 100% QC inspection on all products before shipping to guarantee customer satisfaction.
What's the delivery date?
Sample delivery takes approximately 5-7 days, while full-scale production orders typically require around 30 days.
How about the after-sales service?
Please inform us of any issues upon receiving the products, and our dedicated team will assist you in resolving them promptly.
Whoo Toys
