What are your terms of packing?
Generally, we pack our goods in neutral white boxes or brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
How about your delivery time?
Generally, it will take 25 to 30 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
What is your sample policy?
We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Do you test all your goods before delivery?
Yes, we have 100% test before delivery to ensure quality standards are met.
What certificates do you have for the equipment?
We have CE, EMC, EN71, EN62115, ROHS, ASTM F963, UL, MSDS, etc., ensuring compliance with international safety requirements.
Can we install the equipment ourselves?
Yes, many customers install it themselves. We provide professional detailed installation instructions, labeled parts, and photos to guide you through the process.
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