Frequently Asked Questions
Can I get some samples?
Yes, some samples are free, others may require a small fee. Please check with our sales team. Freight costs are typically collected but can be refunded upon placing a formal order.
Do you accept OEM for customer's brand?
Yes, OEM services are highly welcomed, though a Minimum Order Quantity (MOQ) will be required.
Do you have the certification?
Yes, we hold certifications including CE, ISO, TUV, BSCI, and others to ensure product quality and safety.
Do you have inspection procedures before shipping?
Yes, we conduct 100% QC (Quality Control) inspection on all products before they are shipped.
What is the expected delivery date?
Sample orders typically take 5-7 days, while bulk production usually takes around 30 days.
How about the after-sales service?
Simply notify us of any issues after receiving the products, and we will assist you in resolving them promptly.